Hi all,
Currently, we are struggling for this issue:
- When user attempts to cancel product receipt, there are some messages shown:
- (1) The packing slip correction cannot be posted to the original accounting date when the inventory period is closed. The accounting date has been moved to the first day in the next open inventory period.
- (2) Quantity -40,200.00 cannot be returned because items have already been returned or marked as open transactions.
For the warning (1), I can understand because Inventory close was run.
But it seems the error (2) is the root cause preventing user to cancel the product receipt.
I have searched somewhere but it doesn't help.
Could you help me to deal with this issue?
*We tried to debug but it seems System can't catch the event leading to this error message.
Many thanks in advance.
