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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Unable to post any tra...
Microsoft Dynamics AX (Archived)

Unable to post any transactions when vendor is on Payment hold

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Posted on by Community Member

Hi

Specifically, when we place a vendor on Payment hold, we are no longer able to post any transactions for this vendor. As I understand it, we should still be able to post invoices or ledger transactions for this vendor

We are on AX 2012 R3 CU8. When I searched the Knowledge Base/Community I saw that this was a problem in R2 that was fixed.

Any ideas why we have the problem again?

Thanks

Jason

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Unable to post any transactions when vendor is on Payment hold

    Hi Jason,

    There are a couple of Hotfixes available for this issue on LifeCycleServices.

    Can you check whether one of the following describes your Problem?

    KB 2952273Vendor on-hold for payment prevents invoicing purchase orders

    fix.lcs.dynamics.com/.../Resolved;bugId=1689858&qc=7b2bec2dd72a38356c33f05822a554ea5dbb17dd6036f757d5be34574b399694

    Solution 3686599Vendor with status payment on hold, prevents invoice posting in General ledger

    fix.lcs.dynamics.com/.../Solution;qc=7b2bec2dd72a38356c33f05822a554ea5dbb17dd6036f757d5be34574b399694

    KB 2967434Vendor with a payment hold cannot build a payment proposal even after the payment release date

    fix.lcs.dynamics.com/.../Resolved;bugId=1690180&qc=7b2bec2dd72a38356c33f05822a554ea5dbb17dd6036f757d5be34574b399694

    Hope this helps.

    Ludwig

  • Community Member Profile Picture
    Community Member on at
    RE: Unable to post any transactions when vendor is on Payment hold

    Thanks Ludwig. The first fix is included in our code, and the last one does not describe our problem exactly.

    The second KB article was most useful as it told me that this behavior was by design.

    The customization required to allow this is very simple though, and we will probably go with that.

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