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Business Proces Flow - Start from begining

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Posted on by zzecevic

Hi,

I have a business process flow on account record. Let's say user has finished process, clicked on Finish button. How can I start BPF from beginning on the same account record? I tried Abandon and Reactivate, tried Switching and Archived BPFs. Active for time does not restart to 0 minutes, or process does not start from beginning.

Thanks,

Zvjezdana

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Development / Customization / SDK

Sales

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JohnW on at

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Business Proces Flow - Start from begining

Hi Zvjezdana,

How did you make it work? I have the same request.

Can you please explain a little bit? Thanks.

I have created the following, but it doesn't work.

thanks,

John
zzecevic on at

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RE: Business Proces Flow - Start from begining

Thank you but I found solution, switching BPF to new, created, record...
Virendra Agrawal 150 on at

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RE: Business Proces Flow - Start from begining

Happy to hear that it worked for you.
zzecevic on at

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RE: Business Proces Flow - Start from begining

Hi Virendra,

Thank you for your help. I updated your steps that when BPF is activated (Reactivate BPF), it creates new BPF record in first step. User switches to new BPF (created) and timer starts from beginning.
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Virendra Agrawal 150 on at

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RE: Business Proces Flow - Start from begining

Hi there,

I just tried and it worked using below combination,

Create a workflow on the business process flow entity (I did it with Opportunity to Sales Process) --> run it on status change --> Check for the status change to Active (here you will have to reactivate the BPF for for flow to trigger)

Set the active stage to your 1st stage.

So when a user re-activate a the BPF, the workflow will trigger and start the BPF from the beginning.

Hope this helps.

Thank you.