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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Issue: Running a repor...
Microsoft Dynamics AX (Archived)

Issue: Running a report in AP

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Posted on by Community Member

Issue: Running a report in AP>Reports>Statistics>Vendor>Top vendors by YTD purchases and we getting an error
Prod:
For more information about this error navigate to the report server on the local server machine, or enable remote errors

UAT:
The following system error occurred:  The user name or password is incorrect.

Test:
XML for Analysis parser: The 'WATSERVFLINT\Marco.Deppe_bartell' value of the 'EffectiveUserName' XML for Analysis property is not valid.


Error message:
For more information about this error navigate to the report server on the local server machine, or enable remote errors

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I have the same question (0)
  • nmaenpaa Profile Picture
    nmaenpaa 101,162 Moderator on at

    1) Does this problem occur only with Top vendors by YTD report? Or all reports?

    2) Is the user account that is mentioned in the error message the same that the user who is running the report?

    3) Can the user print other reports? Can the user login to AX?

  • Suggested answer
    Hassan_rulz Profile Picture
    Hassan_rulz 3,801 on at

    Can you provide answer to below questions?

    >Any specific user face this issue or all users?

    >If any specific user then can this user open other reports or same issue with all reports for this user?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello yeiner,

    Can other users run and open the report?

    If this is the case then there might be a user rights issue for this specific user.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    All users face the issue

    and its with this report only

  • nmaenpaa Profile Picture
    nmaenpaa 101,162 Moderator on at

    Does each user get exactly the same error message, meaning is the user account that is mentioned in the error message always the same? Do you have any idea where the user account that is mentioned in the error message is used? Or is that the user who is trying to run the report?

    Is this user account still valid/active? Has the password of this account been changed recently?

    Usually only following accounts should be involved in the report processing:

    - AOS service account

    - SSRS service account

    - SSAS service account

    - BC proxy account

    - The account of the user who is running the report

    Is the report customized?

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