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Customer experience | Sales, Customer Insights,...
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Customer Insights: Download segment data to csv

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Posted on by 20

Hello everyone,

I'm new in customer insights and I need to export all members of segments in csv or excel files. My segments have about 900 members, but when I try to download data I can get a csv file with only 100 records.

How can I retrieve all the records? Is there a configuration parameter that can be set to retrieve more records?

Thank you in advance

Lyn

  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi,

    Can you make sure you are following this documentation?

    Export data from Customer Insights - Dynamics 365 Customer Insights | Microsoft Docs

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Mrlyn2 Profile Picture
    20 on at

    Hi
    thank you for your response. Yes, I'd checked the link, actually I think that my issue was related to the trial environment, because I've double-checked in another environment and everything works fine.
    I mean, when I click on the download, all records in the segment (more than 100 records) are downloaded in the csv file.

    segment.png

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