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Customer experience | Sales, Customer Insights,...
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Field Labels missing in custom hierarchy

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Posted on 15 Dec 2019 01:26:32 by 5

Hi guys,

I've created a hierarchical parent/child relationship for a custom entity and have it successfully showing up using the hierarchy visualisation feature.

The only issue is that only the field value (and little icons) are showing up within the box for each record, the field labels E.g. "Total Budget" are completely missing.

I have configured the hierarchy to use a Quick View Form and that quick view form definitely has labels showing. It feels like a bug...

Any ideas?

Cheers

Aaron.

  • Rahul Rathore Profile Picture
    11 on 10 Feb 2023 at 07:19:45
    RE: Field Labels missing in custom hierarchy

    Hi I also facing the same issue if you guys get the answer so please tell us.

    Thanks 

  • felipegs Profile Picture
    95 on 27 Dec 2019 at 20:49:44
    RE: Field Labels missing in custom hierarchy

    Thanks so much for your quick response.

  • at3am Profile Picture
    5 on 27 Dec 2019 at 20:26:48
    RE: Field Labels missing in custom hierarchy

    Yep Microsoft have confirmed it is a bug.

    They have it on their internal backlog and it will be resolved in a future maintenance update.

  • felipegs Profile Picture
    95 on 27 Dec 2019 at 16:59:56
    RE: Field Labels missing in custom hierarchy

    Hi,

    Did you get an answer from Microsoft?, I´m facing the same issue and need to add labels to the hierarchy view.

  • at3am Profile Picture
    5 on 16 Dec 2019 at 00:10:39
    RE: Field Labels missing in custom hierarchy

    OK thanks for the reply.

    I've raised a support ticket with Microsoft.

  • gdas Profile Picture
    50,089 Moderator on 15 Dec 2019 at 18:06:05
    RE: Field Labels missing in custom hierarchy

    I am not sure might be this is because of new Unified Interface , see even MS documentation and in my trial instance I can see label are missing. You can raise ticket to MS for that.

    docs.microsoft.com/.../hierarchical-relationship

    pastedimage1576433077254v1.png

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