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Customer experience | Sales, Customer Insights,...
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"Email A Link" button not working

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Certain users in my company are reporting that the "Email A Link" button on the Opportunity entity does not work. However, it does work for other users.  Any idea how I can fix this?  Could it be a security role issue?

7180.EmailALink.PNG

Thanks!

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    I don't think it's related to privileges. I believe it's related to configuration of browser. Email a link has "mailto:" url behind so I would recommend to check settings of browser like it is suggested here - stackoverflow.com/.../mailto-links-do-nothing-in-chrome-but-work-in-firefox

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