Microsoft Dynamics NAV (Archived)

Credit Memo

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Posted on by Tharanga

When we create a incorrect credit memo how can I reverse it.

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Community Member on at

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You need to pass the Invoice Journal / Invoice, to rectify the Credit Memo.

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Alexander Ermakov 28,096 on at

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Credit Memo reverses Invoice, so to reverse a Credit Memo, an Invoice is needed.

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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Check this link

community.dynamics.com/.../141133

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RockwithNav 8,637 Super User 2025 Season 2 on at

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Hey Tharanga,

we create an Invoice when we have to take money from the customer, when something goes wrong here and we need to revert back the money then we go and book Credit memo now again if something goes wrong then again we will go through the same process and will book the Invoice against him.

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Ashwini Tripathi 4,624 on at

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Pass a Invoice,

To correct vice versa you do for Invoice you create Credit Memo do the reverse.

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Amol Salvi 18,698 on at

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For Incorrect credit memo you need to pass correct Inovice or debit note.

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RockwithNav 8,637 Super User 2025 Season 2 on at

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I have seen many people getting confused on this but its as simple -

If we Post Credit Memo as a process to correct the Posted Invoice then as a vice versa we are suppose to post Invoice to correct the Credit Memos.

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nzacharewicz20@gmai... 5 on at

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