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Getting error during CRM 365 installation

Posted on by 20

Good Day,

I'm getting the below error during CRM 365 installation. I've tried everything, the user is admin and have full rights on the OU.

Any assistance will be appreciated

Install exception.System.Exception: Action Microsoft.Crm.Setup.Server.GrantAspNetServiceAccountAccessAction failed. ---> System.ArgumentException: The parameter is incorrect.

Kind Regards

Jaco

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  • RE: Getting error during CRM 365 installation

    I agree, on it. However, as per the error message there is an "Account unknown" entries present in the Dynamics OU, can you search for it

    example for Account unknown entries looks like-

    pastedimage1623671282801v2.png

  • PhilipK Profile Picture
    PhilipK 602 on at
    RE: Getting error during CRM 365 installation

    By Admin, do you mean Domain Admin or something else?
    Basically the only required permission that the installation-account needs on the specified OU for creating the groups and place the service-accounts is:
    CRM_5F00_OU_5F00_Permissions.PNG

  • RE: Getting error during CRM 365 installation

    The error might be caused by "Account Unknown" entries in the Dynamics OU. If you right-click the OU, select security and remove ( turn off inherit) these "Account Unknown" entries. Then try to install again

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