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Customer experience | Sales, Customer Insights,...
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Getting error during CRM 365 installation

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Posted on by 20

Good Day,

I'm getting the below error during CRM 365 installation. I've tried everything, the user is admin and have full rights on the OU.

Any assistance will be appreciated

Install exception.System.Exception: Action Microsoft.Crm.Setup.Server.GrantAspNetServiceAccountAccessAction failed. ---> System.ArgumentException: The parameter is incorrect.

Kind Regards

Jaco

  • Venkatesh Nadar Profile Picture
    Microsoft Employee on at

    The error might be caused by "Account Unknown" entries in the Dynamics OU. If you right-click the OU, select security and remove ( turn off inherit) these "Account Unknown" entries. Then try to install again

  • PhilipK Profile Picture
    613 on at

    By Admin, do you mean Domain Admin or something else?
    Basically the only required permission that the installation-account needs on the specified OU for creating the groups and place the service-accounts is:
    CRM_5F00_OU_5F00_Permissions.PNG

  • Venkatesh Nadar Profile Picture
    Microsoft Employee on at

    I agree, on it. However, as per the error message there is an "Account unknown" entries present in the Dynamics OU, can you search for it

    example for Account unknown entries looks like-

    pastedimage1623671282801v2.png

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