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Customer experience | Sales, Customer Insights,...
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How to build a frequency of bookings segment

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Posted on by 45

 I am trying to build a frequency of bookings segment.  For example a segment which only contains contacts who made 6 bookings in 2019.   There is an option to select 'Number of bookings last 365 days equals 6'.  How do I build segment which will pull through the contacts I am looking for which are outwith the 365 days time period?

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Thanks

Rosalind

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  • Nya Profile Picture
    29,060 on at
    RE: How to build a frequency of bookings segment

    Hi, Rosalind

    The option 'Number of bookings last 365 days’ seems to be a custom field for you. Have you tried changing the time limit for this field, or creating a new field to record data longer than 365 days?

    It would be appreciated if you could share the details of this field with me.

    And would I be able to take a look at your complete segment setup, as there is no direct relationship between the Bookable Resource Booking entity and the Contact entity.

     

    Looking forward to your reply.

    Best Regards,

    Nya

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