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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Transfer OPEN Customer...
Microsoft Dynamics GP (Archived)

Transfer OPEN Customer transaction to HISTORY

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Posted on by Napolo 766

When I open a customer and select "Open" I am getting more transactions than I should.  Most of them are zero balances.

I have completed Check Links, Reconcile, Remove Transaction History, and Remove Invoice History under utilities.  Nothing seems to be doing the trick.

Anything else I could be missing?

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I have the same question (0)
  • Jothi Krishnan N Profile Picture
    Jothi Krishnan N 1,895 on at

    Can you check the RM Key table RM00401 and check the status of those transactions....May be u should update the DCSTATUS to on those transactions to 3 for HISTORY.

  • Verified answer
    Mick Egan Profile Picture
    Mick Egan 3,561 on at

    Nicole,

    If you want to move to History, Sales >> Routines >>Paid Transaction Removal.  This moves Completed records to History in Sales.

    Mick

  • Napolo Profile Picture
    Napolo 766 on at

    This is what I needed, thank you. I seen this, but the "removal" made me a bit nervous to process.

    Thanks again!

  • Suggested answer
    LindaLao Profile Picture
    LindaLao 10 on at

    This does not move the Debit note to history, how do you move the Debit to history?

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,850 Moderator on at

    Only fully applied documents will move to history. If you pull up this debit memo was anything ever applied to it?

  • LindaLao Profile Picture
    LindaLao 10 on at

    Yes, it's fully applied to the payment and the payments get pull to the history not the Debit note?

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