Small and medium business | Business Central, N...

Contact Cards

(1) Share

Report

Posted on by tb513

I cannot find where I can enter an email address on the contact card. I know it used to be there, as I can see customers with multiple contacts and everyone has a different email address. I can add the contact, but it pulls in the email address listed on the customer card and I can't seem to change it, either.

This is a screen shot of the list of contacts I have for a particular customer. Each email address is unique. If I look at the customer that I am creating a new contact for, when I look at this summary screen, it is pulling the email address from the customer card so I have different contacts with the same email address.

I have the same question (0)

All responses (3)

Answers (0)

Valentin Castravet 32,210 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

Scroll down to the Communications FastTab and you will see the email field:

It will have the same value as the company contact, but you can overwrite it. If you don't want the system to automatically assign it the same value as the company contact, then in the Marketing Setup Page in the Inheritance FastTab, select no for the Communications Details.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

Was this reply helpful? Yes No
palitocity 4 on at

Like (1)

Report
Copy link

Link copied!

I think you are not checking the right tab that is why please check the communication tab or session

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 99,090 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

Hi, What the two experts said above is correct. And if you cannot find this tab, it may be hidden by the developer. You can try the Personalization function first to see if it can be displayed.

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No