Hello,
We offer some customers early payment discounts. When we post the payments on the customers accounts and try to apply the entry to the invoice use the discount, it doesn't always pulls through.
Sometimes the discount applies first time, sometimes it wont apply at all.
An example of this is I went into apply application, the discount range was 1/7/20-8/7/20, the customer paid 1/7/20. I can see the discount figure in possible discount, I tab through, I apply the lower amount they paid however it remains part allocated. Nothing I do makes the discount apply!
Thanks in advance
Chloe