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Small and medium business | Business Central, N...
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Azure Communication Services - SMS and Business Central Integration

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Posted on by 15,529

Hi

I know azure communication services - SMS has API and practically when you have API you can integrate it with BC. But I wonder if anyone successfully created a such solution? 

For example in SO user can call the API and populate it with phone no on SO and type text and send an sms? 

Thanks 

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  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Interesting ask, hope someone from partner community has some insights.

    Thanks.

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,166 Most Valuable Professional on at

    Azure Communication Services (ACS) is a managed cloud service that provides you with communication capabilities, including the ability to make and/or receive phone calls, sending and/or receiving text messages, making audio and video calls over IP and hosting group meetings and chat.

    You have two ways for doing what you want:

    1) Create an azure Functions that interact with ACS

    2) Use REST APIs (limited).

    For sms integration, I suggest the Azure Function approach. I will try to explain a solution in a blog post.

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,166 Most Valuable Professional on at

    Forgot to mention that the ability to acquire a phone number in order to make/receive phone calls along with sending/receiving SMS messages is not yet available worldwide. You need to check if this service is available in your region.

  • MahGah Profile Picture
    15,529 on at

    Hi Stefano Demiliani

    Thank you so much for all great information. I am in US and looks like that option is available. I look forward to your blog post (all of them in fact). Thanks for providing such a great information.

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