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Azure Communication Services - SMS and Business Central Integration

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Posted on by MahGah

15,437

I know azure communication services - SMS has API and practically when you have API you can integrate it with BC. But I wonder if anyone successfully created a such solution?

For example in SO user can call the API and populate it with phone no on SO and type text and send an sms?

Thanks

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MahGah 15,437 on at

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RE: Azure Communication Services - SMS and Business Central Integration

Hi Stefano Demiliani

Thank you so much for all great information. I am in US and looks like that option is available. I look forward to your blog post (all of them in fact). Thanks for providing such a great information.
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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: Azure Communication Services - SMS and Business Central Integration

Forgot to mention that the ability to acquire a phone number in order to make/receive phone calls along with sending/receiving SMS messages is not yet available worldwide. You need to check if this service is available in your region.
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Stefano Demiliani 37,166 Most Valuable Professional on at

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RE: Azure Communication Services - SMS and Business Central Integration

Azure Communication Services (ACS) is a managed cloud service that provides you with communication capabilities, including the ability to make and/or receive phone calls, sending and/or receiving text messages, making audio and video calls over IP and hosting group meetings and chat.

You have two ways for doing what you want:

1) Create an azure Functions that interact with ACS

2) Use REST APIs (limited).

For sms integration, I suggest the Azure Function approach. I will try to explain a solution in a blog post.
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Marco Mels on at

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RE: Azure Communication Services - SMS and Business Central Integration

Hello,

Interesting ask, hope someone from partner community has some insights.

Thanks.