Async client upload error (critical)

(0) Share

Report

Posted on by Community Member

Async Client on Store Server don't upload data.

At OS Event Viewer Async Client wreting error:

Exception when converting job defination to request header. Error Details: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Dynamics.Retail.SynchClient.Core.UploadAgent.CalculateFilterMinValue(Int64 rerunUploadSessionId, String tableName, String fieldName)
at Microsoft.Dynamics.Retail.SynchClient.Core.UploadAgent.ConvertJobDefinitionToRequestHeader(Int64 rerunUploadSessionId, Job activeJob, SessionManager sessionMgr)System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Dynamics.Retail.SynchClient.Core.UploadAgent.CalculateFilterMinValue(Int64 rerunUploadSessionId, String tableName, String fieldName)
at Microsoft.Dynamics.Retail.SynchClient.Core.UploadAgent.ConvertJobDefinitionToRequestHeader(Int64 rerunUploadSessionId, Job activeJob, SessionManager sessionMgr)

Check all the parameters, table, etc. but can't resolve the problem.

I think the problem at data by uploading table.

*This post is locked for comments

I have the same question (0)

All responses (19)

Answers (0)

Suggested answer

Zaheen82 on at

Like (0)

Report

Hello,

If the kernel build is below 6.3.2000.3742 then it is suggested that the retail hotfix KB3086651 should be installed onto all servers in the environment.

Can you check on this?

Thanks

Zaheen

Was this reply helpful? Yes No
Shafeeque P. 6,533 Moderator on at

Like (1)

Report

Is this happening on all channels or specific stores ?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Maksim,

May i know if your issue has been resolved? I'm currently facing the same issue. Appreciate if you could share your resolution.

Thanks in advance.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Is this happening on all channels or specific stores ?

Is this happening on upload data only or when you send jobs from back office to store?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Mohamed Ahmed Mahmoud,

We currently have 1 store only and it's happening when we run Upload job. Download jobs are working fine.

Thanks.

Was this reply helpful? Yes No
Gunnar Þorsteinsson on at

Like (0)

Report

Hello, I am running into a similar issue - curious to hear if you managed to resolve this

Best regards,

Gunnar Thorsteinsson, product manager LS First

Was this reply helpful? Yes No
Suggested answer

A.Prasanna 8,223 on at

Like (0)

Report

you better double check your CDX (where .rpm Files stored) upload folder and permissions.as I remember i got this kind (i can't remember exactly) error because of folder permission .

Hope this will help,

Amith Prasanna

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi,

We are also facing the same issue with one Retail Store only , started all of sudden.

Still trying to find a solution.

Curious to know if someone already experienced this and has a solution.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

In my case, issue was at one Retail Store only.

Problem were connected with ReRun function.

I resolve issue by uncheck 'ReRun' field at session table in AsyncServer DB.

Was this reply helpful? Yes No
Ansar Basha 1,584 on at

Like (0)

Report

Hi All,

Can anyone help me with, i'm also having the same error. I checked the ReRun field its already unchecked.

Thanks.

Below is the error details:

Exception when converting job definition to request header. Error Details: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.Generic.List`1.get_Item(Int32 index)
at System.Linq.Enumerable.ElementAt[TSource](IEnumerable`1 source, Int32 index)
at Microsoft.Dynamics.Retail.SynchClient.Core.UploadAgent.ConvertJobDefinitionToRequestHeader(Int64 rerunUploadSessionId, Job activeJob, SessionManager sessionMgr)System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.Generic.List`1.get_Item(Int32 index)
at System.Linq.Enumerable.ElementAt[TSource](IEnumerable`1 source, Int32 index)
at Microsoft.Dynamics.Retail.SynchClient.Core.UploadAgent.ConvertJobDefinitionToRequestHeader(Int64 rerunUploadSessionId, Job activeJob, SessionManager sessionMgr)

Was this reply helpful? Yes No