Hi to all,
I want to use the withholding tax feature on customer payments as we can use on vendor payment side. for this i enabled the the "global withholding tax" feature from feature management.
After this i would be able to withheld tax on customer payment journal.
My issue is that when i want to settle the withholding taxes to tax authorities through "withholding tax payment " option
as below nothing happens.

following dialog box open, after filling the information, dialog box disappear, nothing happens.

but when i saw withholding entries in a specific settlement period , system showed me posted withholding entries like below.

what are the reasons behind this any help...