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Service | Customer Service, Contact Center, Fie...
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How to use MS D Field Service in Modern Driven App and Canvas app with the pay of 5$ Per app Plan License

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Posted on by 10

How to use MS D Field Service in Modern Driven App and Canvas app with the pay of 5$ Per app Plan License

If i try to connect with (MS Dynamics field Service) DATAVERSE connection in power apps standard Entities like work order, not reflecting in Modern driven app and Canvas app table.

If i tried to use CRM Field Service I have to go for 60$ per user plan instead of that i have to use 5$ per user plan, but I need Dynamics CRM field service( work order entity) in both Modern driven app and Canvas App.

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  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey!

    I'm afraid this is not possible.  If you look at learn.microsoft.com/.../data-platform-restricted-entities, there's a clear note stating that WorkOrder requires Dynamics 365 For Field Service (I think it's a 95$ license).

    The only exception would be, as per documentation, "Except for users self reporting issues, in which case creating/reading/updating and deleting s permitted with the Power Apps license".  And because it's expected to be "users self reporting", each user should have an individual license.

    Regards

  • Sindhu1701 Profile Picture
    10 on at

    their will be an n no of users, so each person need to have an 95$ License?

  • PerezAguiar Profile Picture
    Microsoft Employee on at

    I'm afraid so.  This will depend on how you're using data (read only or editing functionality), if you're using other entities from Field Services, etc.  But in the end, each user will need a valid license.

  • Sindhu1701 Profile Picture
    10 on at

    Users will entry the record functionally.

  • Sindhu1701 Profile Picture
    10 on at

    If the user do entry in Canvas app those data will fall on CRM for that we need license? (Possible in 5$ License)

  • PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey.

    If users are going to add records, 

    - if it's a custom table, each user will need those 5$ license.

    - If it's a regular table (Orders, schedule, etc), they will need a full license (starting at 95$ each)

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