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Service | Customer Service, Contact Center, Fie...
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Schedule board Actual Arrival time display

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Posted on by 828

Hi Everyone,

I can see that bookings on schedule board primarily show estimated arrival time, i want that once user marks order from travelling to inprogress, my schedule board shows actual arrival time. Is there a way to achieve this thing on schedule board.  Has anyone tried this approach before.Thanks

  • Ravi Fulani Profile Picture
    Ravi Fulani 828 on at
    RE: Schedule board Actual Arrival time display

    Hi There,

    thanks everyone, please see below screen shot.  You see that blue line that shows estimated duration line on schedule board. When individual mark status as -->Travelling and then In-Progress, at that time Actual arrival time gets calculated. I want that time to get shown at this line.  Any ideas how to do that for now I have added AAT in tab of booking.

    booking-time.JPG

  • Al Iggs Profile Picture
    Al Iggs on at
    RE: Schedule board Actual Arrival time display

    In both cases the estimated and actual arrival times were updated.

  • John Holmes Profile Picture
    John Holmes 260 on at
    RE: Schedule board Actual Arrival time display

    Did you start the booking before it's due start or after - I seem to remember the rules being different

  • Suggested answer
    Al Iggs Profile Picture
    Al Iggs on at
    RE: Schedule board Actual Arrival time display

    That's the standard behavior. I just double-checked - as soon as I set the booking status to In Progress, the booking start time is updated in the Gantt chart.

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