web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Can't delete segment after it's gone to error state

(0) ShareShare
ReportReport
Posted on by 20

Hi all,

I'm trying to create a segment with a behavior block. It keeps going to error state after I go live but now I can't delete the segment and start over. Any idea why this is? 

I have the same question (0)
  • Nya Profile Picture
    29,060 on at

    Hi,

    Would you please share the error message if there is any or some screenshots about it?

  • Suggested answer
    AyushJain Profile Picture
    on at

    Hi

    Is this still an issue? If so, can you please contact technical support as this could be a bug 

  • Cnquest Profile Picture
    97 on at

    Hey Felicia!

    I had a similar problem and a nice member of this community helped me get it sorted. I saved the answer just in case—hopefully it will help you as well. Props to that person, if they see this!

    Go into the segment with the error state and fetch the segment ID. Open up Chrome DevTools (F12) and go to console. Add your segment ID into the code below, then copy and paste into the console.

    var data = { "statuscode": 192350000 }

    var request = await fetch("/api/data/v9.0/msdyncrm_segments(PUT SEGMENT ID HERE)", {"method": "PATCH", "headers": {"content-type": "application/json"}, "body": JSON.stringify(data)});

    console.log(request.status);

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 183 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 110

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 61 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans