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Session Id : F0GhifN/O7k+h/JDIdkvPh
Customer experience | Sales, Customer Insights,...
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Can't delete segment after it's gone to error state

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Posted on 19 Apr 2022 18:32:24 by 20

Hi all,

I'm trying to create a segment with a behavior block. It keeps going to error state after I go live but now I can't delete the segment and start over. Any idea why this is? 

  • Cnquest Profile Picture
    97 on 06 Oct 2022 at 16:01:56
    RE: Can't delete segment after it's gone to error state

    Hey Felicia!

    I had a similar problem and a nice member of this community helped me get it sorted. I saved the answer just in case—hopefully it will help you as well. Props to that person, if they see this!

    Go into the segment with the error state and fetch the segment ID. Open up Chrome DevTools (F12) and go to console. Add your segment ID into the code below, then copy and paste into the console.

    var data = { "statuscode": 192350000 }

    var request = await fetch("/api/data/v9.0/msdyncrm_segments(PUT SEGMENT ID HERE)", {"method": "PATCH", "headers": {"content-type": "application/json"}, "body": JSON.stringify(data)});

    console.log(request.status);

  • Suggested answer
    AyushJain Profile Picture
    on 16 Sep 2022 at 23:55:28
    RE: Can't delete segment after it's gone to error state

    Hi

    Is this still an issue? If so, can you please contact technical support as this could be a bug 

  • Nya Profile Picture
    29,058 on 20 Apr 2022 at 08:10:53
    RE: Can't delete segment after it's gone to error state

    Hi,

    Would you please share the error message if there is any or some screenshots about it?

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