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Can't delete segment after it's gone to error state

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Posted on 19 Apr 2022 18:32:24 by Felicia

Hi all,

I'm trying to create a segment with a behavior block. It keeps going to error state after I go live but now I can't delete the segment and start over. Any idea why this is?

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Cnquest 97 on 06 Oct 2022 at 16:01:56

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RE: Can't delete segment after it's gone to error state

Hey Felicia!

I had a similar problem and a nice member of this community helped me get it sorted. I saved the answer just in case—hopefully it will help you as well. Props to that person, if they see this!

Go into the segment with the error state and fetch the segment ID. Open up Chrome DevTools (F12) and go to console. Add your segment ID into the code below, then copy and paste into the console.

var data = { "statuscode": 192350000 }

var request = await fetch("/api/data/v9.0/msdyncrm_segments(PUT SEGMENT ID HERE)", {"method": "PATCH", "headers": {"content-type": "application/json"}, "body": JSON.stringify(data)});

console.log(request.status);
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AyushJain on 16 Sep 2022 at 23:55:28

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RE: Can't delete segment after it's gone to error state

Hi

Is this still an issue? If so, can you please contact technical support as this could be a bug
Nya 29,058 on 20 Apr 2022 at 08:10:53

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RE: Can't delete segment after it's gone to error state

Hi,

Would you please share the error message if there is any or some screenshots about it?