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Service | Customer Service, Contact Center, Fie...
Answered

General/Global search field stopped working for specific data

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Posted on by 186
Hello, for 2 days now, the general search field stopped working but only for a specific data.
The field has always been and still is checked on the "Searchable". And the search worked fine before.
For an unknow reason, it stopped working.
When we search the information directly in the concerned entity, we find it, so proof that it does exist.

Anyone has or had this issue?

Cat
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  • Verified answer
    Tom_Gioielli Profile Picture
    3,084 Super User 2026 Season 1 on at
    • Make sure that the fields are set to searchable on the Quick Find System View for the table in question
    • Validate that you have Dataverse search enabled (is using the top search bar for a global search) and that the table in question is included in the indexing
    • Make sure you have not exceeded your capacity for the Dataverse search options, as it's possible this could restrict what becomes searchable
     
     

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