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Finance | Project Operations, Human Resources, ...
Suggested Answer

Error while Cancelling a GRN

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Posted on by 781

Hi,

When i tried to cancel a GRN, the system shows an error as " Overdelivery is not allowed", but there is no over delivery mentioned for the item in PO and also in the Item master. what could be the reason.

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Sriram GS,

    If you change the over/underdelivery parameters in the PO lines section to e.g. 100%, does the error disappear?

    Best regards,

    Ludwig

  • sriram Profile Picture
    781 on at

    Hi Ludwig,

    I tried to change the parameter, even then the error appears

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Have you checked your procurement and sourcing parameters (delivery tab) that over/underdeliveries are allowed?

  • sriram Profile Picture
    781 on at

    Hi Ludwig,

    Actually there is no over/ under delivery allowed in the setup also at item master level

    Do we need still to check the parameter

    The GRN is been posted wrongly and i need to reverse, but when tried to reverse, the error appears.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Sriram,

    Test if the parameter setting (allowing for over/under-deliveries) helps to resolve the issue.

    If it does then you can apply it in your prod environment to get this issue fixed.

    If it does not then there might be another issue beneath and it might be smart getting into touch with a developer.

    Best regards,

    Ludwig

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    4,554 User Group Leader on at

    Hi Sriram GS,

    Is this Purchase Order is liked to Project?

    If yes, Can you check that this material is available in the system or consumed in Project?

    Let us know if that's the scenario.

    Thanks,

  • sriram Profile Picture
    781 on at

    Hi Gaurangkumar,

    This is a normal PO, nothing related to Project also the item is not consumed and shows in inventory stock.

    The issue GRN is been posted wrongly and when tried to cancel the GRN, the system shows error as        "Over delivery is not allowed ".

    Checked the Setup of the PO and the item still the issue prevails.

    When tried with developer, it shows the over delivery percent as 120, need to find from where this number comes

  • sriram Profile Picture
    781 on at

    Hi,

    Please find the error screen shot below, please suggest

    Initially says no line for posting and then the over delivery message appears

    pastedimage1627975024242v3.png

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Sriram,

    Have you checked the allowed over/underdelivery values for that PO?

    Have you already tried setting those values to 100%?

    Best regards,

    Ludwig

  • sriram Profile Picture
    781 on at

    HI Ludwig,

    I did the changes in the Procurement setup, PO line details, Item master- nothing helped.

    got struck

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