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Error while Cancelling a GRN

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Posted on by 765

Hi,

When i tried to cancel a GRN, the system shows an error as " Overdelivery is not allowed", but there is no over delivery mentioned for the item in PO and also in the Item master. what could be the reason.

  • Suggested answer
    sriram Profile Picture
    sriram 765 on at
    RE: Error while Cancelling a GRN

    Hi,

    We created a New PO with Negative Qty and did only the Product Receipt.

    Now the Inventory is been adjusted accordingly with no financial impact

  • sriram Profile Picture
    sriram 765 on at
    RE: Error while Cancelling a GRN

    Hi Ludwig,

    Thanks for the advise, will proceed accordingly

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error while Cancelling a GRN

    Hi Sriram,

    In this case, I would recommend opening a ticket with the MS support.

    Let's them have a look at the issue and get a helping hand on that.

    Best regards,

    Ludwig

  • sriram Profile Picture
    sriram 765 on at
    RE: Error while Cancelling a GRN

    Hi Ludwig,

    We tried with the developer and when debugging,  goes deep inside the base code of the AX , which we feel is risk to attempt.  

    We tried to do even the invoice and reverse the transaction, but failed.

    Now the system is not considering the PO Line and states a error as " NO LINES FOR POSTING", We assume there is a problem between the PO and PO lines.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error while Cancelling a GRN

    I see.

    Do you have a developer around who could help you debugging this issue?

  • sriram Profile Picture
    sriram 765 on at
    RE: Error while Cancelling a GRN

    HI Ludwig,

    I did the changes in the Procurement setup, PO line details, Item master- nothing helped.

    got struck

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error while Cancelling a GRN

    Hi Sriram,

    Have you checked the allowed over/underdelivery values for that PO?

    Have you already tried setting those values to 100%?

    Best regards,

    Ludwig

  • sriram Profile Picture
    sriram 765 on at
    RE: Error while Cancelling a GRN

    Hi,

    Please find the error screen shot below, please suggest

    Initially says no line for posting and then the over delivery message appears

    pastedimage1627975024242v3.png

  • sriram Profile Picture
    sriram 765 on at
    RE: Error while Cancelling a GRN

    Hi Gaurangkumar,

    This is a normal PO, nothing related to Project also the item is not consumed and shows in inventory stock.

    The issue GRN is been posted wrongly and when tried to cancel the GRN, the system shows error as        "Over delivery is not allowed ".

    Checked the Setup of the PO and the item still the issue prevails.

    When tried with developer, it shows the over delivery percent as 120, need to find from where this number comes

  • Suggested answer
    Gaurangkumar Jani Profile Picture
    Gaurangkumar Jani 4,511 User Group Leader on at
    RE: Error while Cancelling a GRN

    Hi Sriram GS,

    Is this Purchase Order is liked to Project?

    If yes, Can you check that this material is available in the system or consumed in Project?

    Let us know if that's the scenario.

    Thanks,

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