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Suggested answer

cannot log in show "You are logged in to the system too many times"

Posted on by 15

Does any one help this issue, I want to log in to system shows error as the following system

0434.pastedimage1569991758215v2.png

the system is located on-primes

thanks 

  • Suggested answer
    Satish Panwar Profile Picture
    Satish Panwar 14,639 on at
    RE: cannot log in show "You are logged in to the system too many times"

    Hi Rahmat,

    See if multiple session exists, if not suggest that you reach out to MS and create a ticket with them. The error message stems from with AX application (Kernel level that we don't have access to) to see what may be causing that issue. Given the system is on-premise, you should be able to check  SysClientSessions  table in the SQL.

    Thanks,

    Satish Panwar

    Please help verify answer(s) if they guide you in right direction so other community members can also benefit from your question with verified answer.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: cannot log in show "You are logged in to the system too many times"

    Hello Julia and/or Rahmat,

    You can 'kill' user sessions as Mattguo described below.

    Yet, the limit should be 60 sessions that a user could open in parallel, which is very high.

    Do you see this error message only for a single user or do all users experience this and cannot login?

    Best regards,

    Ludwig

  • Suggested answer
    Zain Mehmood Profile Picture
    Zain Mehmood 2,715 on at
    RE: cannot log in show "You are logged in to the system too many times"

    Hi Rahmat K,

    Please ask your system administrator that if they have any validations setup at Active directory?

    Warm Regards,

    Zain

  • MATTGUO Profile Picture
    MATTGUO 22,296 on at
    RE: cannot log in show "You are logged in to the system too many times"

    Hello,

    Please try to log in as administrator, and go to System administration > Users > Online users to end the user session.

  • Julia Lidia Profile Picture
    Julia Lidia 5 on at
    RE: cannot log in show "You are logged in to the system too many times"

    I work on D365FO, first I tried only on my PC the system shows "You are logged in to the system too many times" and open to other PC with the same user, both of the user on PC that I login to did not work and show the same error

    i have clear all cache

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: cannot log in show "You are logged in to the system too many times"

    Hello Rahmat K,

    Do you work with AX2012 or D365FO?

    Do you have some other open sessions where you logged already in or is this the only session you tried to open?

    Best regards,

    Ludwig

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