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Hi,
Let's say the customer balance is $97.30
The customer sends a check for $100
While entering the AR payment journal for 100 I want to write off the over payment of the $.70
Is that possible?
Thanks
Sam
Hi Sam,
I assume you want to write off $ 2.70 or was the balance $ 99.30? We are not using checks in my country. Looking at the journals and settlement options, I do think you can try to use a negative cash discount when specifying the settlement or do this write off in a separate journal.
For some countries there is a full settlement parameter available in the settlement form that allows automatically expensing the difference amount. Not sure if it available in your country but it might be worth looking at this standard feature.
Best regards
Ludwig
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