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Dynamics 365 Community / Forums / Finance forum / AR Over payment and wr...
Finance forum

AR Over payment and write off

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Posted on by 4

Hi,

Let's say the customer balance is $97.30 

The customer sends a check for $100

While entering the AR payment journal for 100 I want to write off the over payment of the $.70

Is that possible?

Thanks

Sam

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: AR Over payment and write off

    Hi Sam,

    For some countries there is a full settlement parameter available in the settlement form that allows automatically expensing the difference amount. Not sure if it available in your country but it might be worth looking at this standard feature.

    Best regards

    Ludwig

  • Verified answer
    André Arnaud de Calavon Profile Picture
    294,336 Super User 2025 Season 1 on at
    RE: AR Over payment and write off

    Hi Sam,

    I assume you want to write off $ 2.70 or was the balance $ 99.30? We are not using checks in my country. Looking at the journals and settlement options, I do think you can try to use a negative cash discount when specifying the settlement or do this write off in a separate journal.

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