Bridge service failing on D365FFO on premises

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Posted on by MDeeb

Unable to get the channel information

Hi All,

my production bridge service is failing with the below error. may you please advise ?

Detail

System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult) at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult) --- End of inner exception stack trace --- at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult) at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar) --- End of inner exception stack trace --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Lcs.DeploymentAgent.Proxy.DeploymentAgentClient.<GetConnectorInfo>d__4.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at BridgeService.LcsChannelProvider.<FetchChannelQueue>d__3.MoveNext()

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WillWU 22,363 on at

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Hi Mohammad,

Please try the following steps:

- disabled Firewall, antivirus, UAC on all servers

- reinstalled local agent

- checked all deployment configurations in LCS, they are correct

- imported all certificates to all servers

- restarted servers

Please let us know as soon as possible if you encounter any issues.

Hope this helps.
cfernandez 40 on at

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We are getting the same error when trying to deploy an updated custom module (which had deployed successfully earlier); but in the sandbox environment.

Have you been able to trace/resolve this?
cfernandez 40 on at

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For anyone encountering this issue; update the Local Agent -> docs.microsoft.com/.../update-local-agent

The latest version resolves a specific issue which was causing the issue in our environment; check the event logs (you will need to Persevere!)

And as mentioned elsewhere, DO closely read the documentation -> docs.microsoft.com/.../on-premises-deployment-landing-page