Button not rendering in Outlook desktop client

(1) Share

Report

Posted on by Community member

When we have recently sent a Customer Voice survey out via D365 Marketing.. a number of customers have mentioned that the button element which takes you to the survey from the email, isn't rendering in Outlook, but will render in Outlook online, and Gmail for example?

Looking at the HTML it's nothing special and just some css styling of a <span> tag with a nested <a> inside.

Could this be a bug in the system that isn't working correctly with Outlook desktop client which I've always known to be funny with rendering things as per the web standards out there.