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Hello everyone
I want to know if the upsales and the cross-sales work in the account receivable or Just work on the call center
if you can Shar with me any doc or Information. I will appreciate the help
Thanks in advance
Hi Abdulaziz,
This feature is part of the call center functionality. So, you need to setup call centers. You can find some documentation here: docs.microsoft.com/.../set-up-products-for-cross-selling-and-up-selling
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