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Microsoft Dynamics AX (Archived)

Prompt for user name and password for EP Home Page or when Sign in as Different User

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Posted on by 86

I have Enterprise Portal installed on AX2012 R3 CU11 Version with Sharepoint 2013 Foundation with the latest CU updated

I have all the installations sucessfull.

Two problems i face. 

1. EP Page is always loaded with admin User Id for all other users by default 

2. When sign in as Different user is tried , EP Prompts for Username and Password (thrice) and then throws a blank non responsible white page. 

3. I have checked authentication on Sharepoint site, only Windows authentication and forms-based is enabled. 

4. Application pool is configured properly

5. Site is added as trusted site. 

Any pointers to overcome this issue would be highly appreciated. 

Thanks

Dilliraj

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I have the same question (0)
  • Suggested answer
    RM-22040759-0 Profile Picture
    2,014 on at

    Similar issue, i faced in Contoso VM.

    Can you try this..

    1. Disable UAC, logoff, login and try.

    2. Provide access users in EP Portal (Open EP site in browser >> Site actions >> Site Permissions >> Grant Permissions) and try.

    3. Provide access to users on Analysis database and try.

    Best Regards,

    Ravi Theja Madisetty

    https://technoguns.com

    ----------------------------

    Don't forget to "Verify Solution" the post(s) that solved your problem. This marks your thread as 'Resolved' and others will know you have been helped.

  • RM-22040759-0 Profile Picture
    2,014 on at

    Have you got a chance to check above points ?

    Best Regards,

    Ravi Theja Madisetty

    https://technoguns.com

  • Suggested answer
    Community Member Profile Picture
    on at

    Restart AOS Server will fix the issue if there is no problem with rights.

  • Mark_Edel Profile Picture
    160 on at

    Hi All,

    May we seek your assistance regarding the error we encountered when we login as a different user in or EP website. The error is "The website cannot display the page". The user account that we used is already have a proper rights. 

    8372.ep-error.PNG

    In addition, whenever we try to sign out on EP website nothing happens. Is there anything else need to configure for this?

    Thanks and Regards,

    Mark

  • PVerma Profile Picture
    75 on at

    Hi Diliraj,

    I am facing exactly same issue, did you find any solution for this.

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