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Hi everyone, my question is regarding how to dynamically add lists of records into an email in a real-time journey.
Megan Walker has a terrific explanation of how to add lists: https://meganvwalker.com/filter-lists-to-display-in-d365-marketing-emails/
However, in our scenario the situation is bit more complicated, and the list isn't from the Contact reference, we need a reference to the Event Registration.
We trigger a real-time journey on Event Registrations, and we need to fetch all the Event passes that are registered for the event registration and send them as a list in a confirmation email.
The problem is that only the standard triggers seem to be able to use more complex datatypes like entity reference, custom trigger does not have this:
Our custom trigger can only use basic data types like text, boolean, Date/Time. This means that I can't create a list as shown by Megan Walker in my custom trigger/real time journey.
So my question is how would you solve this problem:
Should I trigger the Standard Trigger within the real-time journey, meaning the custom trigger starts the journey, but somewhere in the journey we trigger the Standard trigger just to be able to get the entity references?
Or should I dynamically create a html list in the custom trigger in Power Automate?
Appreciate any help.
Hi partner,
I'm afraid it is not available for now to start the custom trigger and trigger the standard trigger to get the entity reference.
When we create a journey and then select the trigger, we can only add actions or other elements after the trigger.
If you want to create a html list in the custom trigger in power automate, you can refer to this link: Real-time Marketing, RSS Feeds & Subscription Centres (meganvwalker.com)
Hope this link will help you!
Best Regards,
Sayen Zhang
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