Hi everyone, my question is regarding how to dynamically add lists of records into an email in a real-time journey.
Megan Walker has a terrific explanation of how to add lists: https://meganvwalker.com/filter-lists-to-display-in-d365-marketing-emails/
However, in our scenario the situation is bit more complicated, and the list isn't from the Contact reference, we need a reference to the Event Registration.
We trigger a real-time journey on Event Registrations, and we need to fetch all the Event passes that are registered for the event registration and send them as a list in a confirmation email.
The problem is that only the standard triggers seem to be able to use more complex datatypes like entity reference, custom trigger does not have this:
Our custom trigger can only use basic data types like text, boolean, Date/Time. This means that I can't create a list as shown by Megan Walker in my custom trigger/real time journey.
So my question is how would you solve this problem:
Should I trigger the Standard Trigger within the real-time journey, meaning the custom trigger starts the journey, but somewhere in the journey we trigger the Standard trigger just to be able to get the entity references?
Or should I dynamically create a html list in the custom trigger in Power Automate?
Appreciate any help.

Report
All responses (
Answers (