Skip to main content

Notifications

Announcements

Join us in the Community for an AMA: December 12th Register Today
News and Announcements icon
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Preparing for MB-280
Service | Customer Service, Contact Center, Fie...
Answered

Preparing for MB-280

(1) ShareShare
ReportReport
Posted on by VaHiX 2,965
For MB-280 do we need to read all MB-210, MB-220 and MB-260 or it is part of each one?
Does anyone know any guide other than the Microsoft Learn?
  • CU07110723-0 Profile Picture
    CU07110723-0 2 on at
    Preparing for MB-280

    QA4exam Microsoft MB-280 exam practice test is the most reliable solution to quickly prepare for your certification. Up-to-Date, Latest and 100% Accurate

     
  • Verified answer
    Chloe Young Profile Picture
    Chloe Young 7 on at
    Preparing for MB-280

    For the Microsoft MB-280 exam, which focuses on Dynamics 365 Customer Service, you do not need to read or study all of the content from MB-210 (Sales), MB-220 (Marketing), or MB-260 (Customer Data Platform) exams. Each of these exams covers distinct areas within the Dynamics 365 ecosystem:

    • MB-210 focuses on Dynamics 365 for Sales.
    • MB-220 is dedicated to Dynamics 365 for Marketing.
    • MB-260 concentrates on Customer Insights and the Customer Data Platform.

    However, these exams can provide additional context if you want to broaden your understanding of the entire Dynamics 365 suite. For the MB-280 exam, focus specifically on Customer Service-related content.

    As for alternative guides, besides Microsoft Learn, you can explore resources like:

    1. RealBraindumps for practice questions, braindumps, and study guides specifically tailored for MB-280.
    2. Exam Ref MB-280: Books from official publishers often offer deep dives into exam topics.
    3. Udemy or Pluralsight: Both platforms offer courses related to MB-280 and the broader Dynamics 365 ecosystem.
    4. Community Forums: Places like TechNet or Reddit’s Dynamics 365 communities often have shared guides and personal study tips.

    These resources can complement your preparation alongside Microsoft Learn.

  • Suggested answer
    CU07091119-0 Profile Picture
    CU07091119-0 8 on at
    Preparing for MB-280
    hey, 
     
    There is a study guide on MB 280, you dont need to run Mb 210 , 230 & 260 . SImply go through this link , its comprehensive study guide on mb 280 .
     
  • Verified answer
    VaHiX Profile Picture
    VaHiX 2,965 on at
    Preparing for MB-280
    I took the beta test, and I think it was very close to MB-210.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join us in the Community for an AMA: December 12th Register Today

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,134 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,928 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans