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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Preparing for MB-280
Service | Customer Service, Contact Center, Fie...
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Preparing for MB-280

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Posted on by VaHiX 4,839 Super User 2025 Season 1
For MB-280 do we need to read all MB-210, MB-220 and MB-260 or it is part of each one?
Does anyone know any guide other than the Microsoft Learn?
  • CU21021032-1 Profile Picture
    CU21021032-1 4 on at
    Preparing for MB-280
    I passed my exams like a 2 hours ago. The tip I’ll give you is to get the official Microsoft MB-280 exam objectives. It contains all and only the material you need to know and understand in order to pass the exam.
  • CU07110723-0 Profile Picture
    CU07110723-0 on at
    Preparing for MB-280

    QA4exam Microsoft MB-280 exam practice test is the most reliable solution to quickly prepare for your certification. Up-to-Date, Latest and 100% Accurate

     
  • Verified answer
    Chloe Young Profile Picture
    Chloe Young on at
    Preparing for MB-280

    For the Microsoft MB-280 exam, which focuses on Dynamics 365 Customer Service, you do not need to read or study all of the content from MB-210 (Sales), MB-220 (Marketing), or MB-260 (Customer Data Platform) exams. Each of these exams covers distinct areas within the Dynamics 365 ecosystem:

    • MB-210 focuses on Dynamics 365 for Sales.
    • MB-220 is dedicated to Dynamics 365 for Marketing.
    • MB-260 concentrates on Customer Insights and the Customer Data Platform.

    However, these exams can provide additional context if you want to broaden your understanding of the entire Dynamics 365 suite. For the MB-280 exam, focus specifically on Customer Service-related content.

    As for alternative guides, besides Microsoft Learn, you can explore resources like:

    1. RealBraindumps for practice questions, braindumps, and study guides specifically tailored for MB-280.
    2. Exam Ref MB-280: Books from official publishers often offer deep dives into exam topics.
    3. Udemy or Pluralsight: Both platforms offer courses related to MB-280 and the broader Dynamics 365 ecosystem.
    4. Community Forums: Places like TechNet or Reddit’s Dynamics 365 communities often have shared guides and personal study tips.

    These resources can complement your preparation alongside Microsoft Learn.

  • Suggested answer
    CU07091119-0 Profile Picture
    CU07091119-0 10 on at
    Preparing for MB-280
    hey, 
     
    There is a study guide on MB 280, you dont need to run Mb 210 , 230 & 260 . SImply go through this link , its comprehensive study guide on mb 280 .
     
  • Verified answer
    VaHiX Profile Picture
    VaHiX 4,839 Super User 2025 Season 1 on at
    Preparing for MB-280
    I took the beta test, and I think it was very close to MB-210.

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