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Finance | Project Operations, Human Resources, ...
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Cannot find SysHealthServiceUser

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Posted on by 2,418

I'm trying to setup a workflow, and get an access error on SysHealthServiceUser.

When i open the Users screen, i cannot find the user SysHealthServiceUser..

Is there something i need to enable?

  • SU-22040800-0 Profile Picture
    SU-22040800-0 2,418 on at
    RE: Cannot find SysHealthServiceUser

    Hi Sukrut

    I believe this issue has to do with the USER not existing in the system.. (not the access).

    Any ideas?

  • Suggested answer
    Sukrut Parab Profile Picture
    Sukrut Parab 71,680 Moderator on at
    RE: Cannot find SysHealthServiceUser

    If you are using custom security role , make sure to have proper access give to that role to the Purchase order approval menu item. In your case i think its going to be PurchTableApprovalApprove. Also take a look at below article and see if it helps.

    blogs.msdn.microsoft.com/.../

  • SU-22040800-0 Profile Picture
    SU-22040800-0 2,418 on at
    RE: Cannot find SysHealthServiceUser

    I have a Purchase Order workflow, and i get this message:

    12-12-2019 09:48:57:

    Stopped (error): SysWorkflowQueue-resume X++ Exception: Work item could not be created. Insufficient rights for user SysHealthServiceUser.

    at SysWorkflowWorkItem-create

    SysWorkflowWorkItem-createWorkItems

    SysWorkflow-save

    SysWorkflowQueue-resume

  • nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Cannot find SysHealthServiceUser

    What is the exact error message and what steps did you do before you got it?

  • SU-22040800-0 Profile Picture
    SU-22040800-0 2,418 on at
    RE: Cannot find SysHealthServiceUser

    Hi Nikolaos

    No it wasn't deleted.. not sure where/how it went ?

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,156 on at
    RE: Cannot find SysHealthServiceUser

    Perhaps you have deleted it? The system service accounts are documented here: docs.microsoft.com/.../pre-configured-system-accounts

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