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Customer experience | Sales, Customer Insights,...
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Bulk Send button on the Open Activities subgrid in crm 2013 onpremise

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Hi,

When I select a list of email activities and click on OOTB Bulk Send button I get the pop up saying "Bulk Send should only be used on open emails and where the intended recipients can be sent emails" but when I open the email record and click on Send button is email is sent. 

I am not sure if the Bulk Send has the functionality to send bulk emails

  • RE: Bulk Send button on the Open Activities subgrid in crm 2013 onpremise

    hi Charan,

    I have uploaded the image

  • RE: Bulk Send button on the Open Activities subgrid in crm 2013 onpremise

    EmailActivity.PNG

  • Charan Raju C R Profile Picture
    Charan Raju C R 7 Moderator on at
    RE: Bulk Send button on the Open Activities subgrid in crm 2013 onpremise

    Hi Lakshmi,

    Hope you are keeping well.

    Could you please provide a screenshot which includes both emails selection screen and error message?

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