Announcements
No record found.
Hi All,
I want to set up a scoring model for contacts because we are not using Leads.
If I go from the entity Lead Scoring Model, it will works for Contacts as well? I can't find any other option.
Thank you for your help!
Hi Nima31,
Thanks for reaching out!!
Currently scoring model is just for leads only. Though you can use lead contacts in conditions while setting up the scoring model as shown below.
For more details please refer document.
Hope this helps!!
Regards,
Vivek Singh
If this answers your query then please do mark it as verified!!!
Hi Vivek!
Thank you very much for your answer. I'm going to start from the leads then.
Just another question: I want to be able to observe the score over a given period of time. The scores must therefore be associated with a date. Is that possible?
Thank you in advance!
Yes you can use custom feature in date range to see that. Below is the screenshot -
Regards
If this answers your question then please mark it as verified!!
Thank you very much for your answer!
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to a top community star!
In our never-ending quest to help the Dynamics 365 Community members get answers faster …
Welcome to the next edition of the Community Platform Update. This is a status …
Stay up to date on forum activity by subscribing.
