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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Sales Order Holds
Finance | Project Operations, Human Resources, ...
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Sales Order Holds

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Posted on by HW-02051038-0 2
We have an order that has been picked, packed and delivered but cannot be invoiced as there appears to be a sales hold on it which cannot be removed as the /Order Holds/ button in functions is greyed out. Anyone have any suggestions?
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Sales Order Holds
    Hi,
    You mean the order hold button is disabled? You can check the status of this button in the AOT form. Are there any security permission restrictions?
    Best Regards,
    Hana

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