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Microsoft Dynamics AX (Archived)

Client installation error

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Posted on by 3,475

Hello Everybody, 

I'm reinstalling a client on a server which has the AOS, ( i have unistalled it eralier), 

i'm getting the following error

"An unexpected exception occurred during. See setup log",

in log the message is

"2013-12-09 21:55:00Z Message: The port number must be a number between 1 and 65535

2013-12-09 21:55:00Z FullText: Microsoft.Dynamics.Setup.AxSetupException: The port number must be a number between 1 and 65535
2013-12-09 21:55:00Z at Microsoft.Dynamics.Setup.Components.Aos.ValidatePort(String port)
2013-12-09 21:55:00Z at Microsoft.Dynamics.Setup.Components.ClientUI.GetClientAosServerAndPortFromRegistry()
2013-12-09 21:55:00Z at Microsoft.Dynamics.Setup.S220ClientAosServerEntry.IsPageApplicable()
2013-12-09 21:55:00Z at Microsoft.Dynamics.Setup.MainForm.FindNextPage(PageID oldPageID)
2013-12-09 21:55:00Z at Microsoft.Dynamics.Setup.MainForm.mainFormButtonNext_Click(Object sender, EventArgs e)
2013-12-09 21:55:00Z at System.Windows.Forms.Control.OnClick(EventArgs e)
2013-12-09 21:55:00Z at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
2013-12-09 21:55:00Z at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
2013-12-09 21:55:00Z at System.Windows.Forms.Control.WndProc(Message& m)
2013-12-09 21:55:00Z at System.Windows.Forms.ButtonBase.WndProc(Message& m)
2013-12-09 21:55:00Z at System.Windows.Forms.Button.WndProc(Message& m)
2013-12-09 21:55:00Z at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
2013-12-09 21:55:00Z at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

2013-12-09 21:55:00Z ==== Setup encountered an unhandled exception and could not be completed. For details see the previous messages in the log. ==="

has anybody come across this?, how do I solve it?

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I have the same question (0)
  • Suggested answer
    fsilva-jr Profile Picture
    20 on at

    It is clear that the port number to conect to the AOS service is wrong.

    Do you have more than one AOS in this server?

    Wich port number are you using during the setup?

  • Suggested answer
    Community Member Profile Picture
    on at

    Please check if you have specified the correct port no. while client installation.

    Please check Dynamics AX server configuration utility tool to find out the correct AOS port.

    Other thing what is suspect is, if you have installed the client properly or not.

    may be while implementation you may have uninstalled some of the other component.

    Please check if AOS service is in start status, please check Windows services for this.

    Other thing what you can do is you can try installing and connecting AOS from other server if it works fine.

    because it is fine it you don't have any client on server.

    Please verify

  • Community Member Profile Picture
    on at

    Thanks

    The service was in an off state, Duh!

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