web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

RSVP Invite Import

(0) ShareShare
ReportReport
Posted on by

Hi !

I am trying to import a list of RSVP's. 

I am getting this error message ."Look up reference could not be resolved". 

I understand that this message is due to an entity not being exist but the RSVP Event has been created in CRM. 

pastedimage1578680266724v1.png

pastedimage1578680436124v2.png

I have the same question (0)
  • Suggested answer
    Adrian Begovich Profile Picture
    1,027 Moderator on at

    Hi LWATSON,

    The "The lookup referenced could not be resolved." error message occurs when you are importing child records associated with a parent record, and the parent record does not exist or there are two parent records with the same value in the primary field. For example, if you import a RSPV Event record with the lookup value of "Lindzey W. Test" then you will get this error if there are no "Lindzey W. Test" records or more than one.

  • Suggested answer
    Wouter Madou Profile Picture
    3,392 on at

    My interpretation of your screenshots is that I see in the error log that you have multiple columns in your excel.

    However in your mapping I only see one column.

    So, I think you need to set the field delimiter field in step 2 of the import process to 'COMMA' and data delimiter option to 'NONE'.

    (If the event would exist multiple times you will see the error 'multipe records found'.)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 73 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 42 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans