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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Posting to LinkedIn fr...
Customer experience | Sales, Customer Insights,...
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Posting to LinkedIn from Dynamics 365 Marketing

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Posted on by Wiz of D365M 28
When posting to LinkedIn from Dynamics 365 Marketing the app throws an error /An unknown error occurred.../
 
Anyone seen this?
 
//
  • mcrthomas Profile Picture
    mcrthomas 148 on at
    Posting to LinkedIn from Dynamics 365 Marketing
    Has anyone found a solution to this? We raised a ticket with Microsoft, but with no resolution.
  • mcrthomas Profile Picture
    mcrthomas 148 on at
    Posting to LinkedIn from Dynamics 365 Marketing
    Glad to see that it's not just us. We have to go through our parent company to request Microsoft assistance. We had hoped it was just a login issue or something image size related, but after trying several remedies we are back to posting directly on LinkedIn. 
    They also haven't figured the X integration yet, but at least in that case, they can blame it on being a different company.
  • Marco van der H Profile Picture
    Marco van der H 32 on at
    Posting to LinkedIn from Dynamics 365 Marketing
    Same here
     
     
    Hope that Microsoft can help. The error message is not specific.
     
    Best Marco 
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Posting to LinkedIn from Dynamics 365 Marketing
    Hi,
     
    I encountered the same issue as you in my testing. I tried to reauthorize the social media account, but it didn't work.
    It is recommended that you raise a support ticket to the Microsoft official.
    Best Regards,
    Dengliang Li
    ​​​​​​​

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