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Service | Customer Service, Contact Center, Fie...
Answered

Work order to Sales order with Dual Write

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Posted on by 20

Hi everyone,

With Prospect-to-cash in dual-write we can replace the data integrator for the sales processes. However, for the template "Synchronize work orders in Field Service to sales orders in Supply Chain Management" there is no mentioning other then use data integrator. Also the template "Synchronize agreement invoices in Field Service to free text invoices in Supply Chain Management" is not available.

Is there a way to do this with dual write enabled?

Thank you!

  • Bailey Profile Picture
    5 on at

    In the app interfaces, you can access the processing statuses and invoice information in real time. Therefore, you can more easily manage functions such as product stocking, inventory handling, and fulfillment in Supply Chain Management without having to re-create the quotations and orders

  • Verified answer
    Vamsi Pranith Profile Picture
    684 on at

    Currently there is no pattern for Work Orders to Sales Orders using Dual Write. The data integrator solution is almost deprecated and based on some of the articles only POs, Receipts etc are available in FS to FO integration but not Work Orders. I presume using something like Logic App would be the way to go.

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