AUTHENTICATION & LOGIN DIFFICULTIES

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Posted on by Community Member

Hello colleagues,

I have a problem trying to login to my server using client machines that are offsite. I'm trying to do this over an existing LAN. I have set it up to use NAV certificates. Prior to any logins, I created users in the system from the server side, however, every time I try logging in from point B (the off-site station) I get one of two errors:

1. "The program could not create a connection to the server. Do you want to try again?"

2. "Invalid Security: An error occurred when verifying security for the message."

Users from point A (on-site, where the server is located) have been accessing the system seamlessly.

Any one with a solution to the above two problems?

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Community Member on at

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RE: AUTHENTICATION & LOGIN DIFFICULTIES

Hello Ishwar,

I'm logging in via the client Components which I have installed on client machines.
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IshwarSharma 729 on at

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RE: AUTHENTICATION & LOGIN DIFFICULTIES

Hi Eddie, How are you logging in from point B? Using RDP or you have installed clients on machines at point B?
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RE: AUTHENTICATION & LOGIN DIFFICULTIES

Hello Alex,

I think a connection between the client machines and the server exists because pinging from either side results in a response.
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Alex A 2,348 on at

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RE: AUTHENTICATION & LOGIN DIFFICULTIES

Does your LAN extend to the offsite location (WAN)? If not you need to use a VPN connection before you can open NAV on a remote machine. Or you can establish a Remote Desktop connection to access the LAN first, and then run NAV from the machine you are connected to.