Dynamics Community Forum Thread Details

Missing function "cancel / correct invoice" for Free text invoices

Hi Experts,

I am facing an issue with Free Text Invoices in Dynamics 365 Finance and would appreciate your guidance.

In one legal entity (BO)Spain, the Cancel > Correct invoice option is not available on posted Free Text Invoices. However, in another legal entity (LC) France country within the same environment, the functionality is available and working as expected.

During my investigation, I found that the Free Text Invoice Correction feature appears to be controlled through a Configuration Key that requires Maintenance Mode to be enabled before it can be activated.

Could you please advise.

Is the Free Text Invoice Correction feature controlled by a configuration key that must be enabled in Maintenance Mode?
If so, why is the functionality available in one legal entity but not another within the same environment?
Are there any additional prerequisites or configurations that could cause the Correct invoice option to be hidden in a specific legal entity?

I have attached screenshots below for reference:

BO legal entity: "Correct Invoice" option is missing.

Any guidance or suggestions would be greatly appreciated.

Thank you!

Categories:

Dynamics 365 Finance

@CS-07070704-0

See my answers below to your questions.

Is the Free Text Invoice Correction feature controlled by a configuration key that must be enabled in Maintenance Mode?

Yes, this is a License Configuration option that requires the system to be in maintenance mode before it can be toggled.

If so, why is the functionality available in one legal entity but not another within the same environment?

There could be additional some country specific correction functionality.

Are there any additional prerequisites or configurations that could cause the Correct invoice option to be hidden in a specific legal entity?

Not sure, it is possible though. The rule of thumb is, that the country region code on elements in the system, like menu items etc., determine if the functionality is enabled for the legal entity. This can be modified by creating an extension of the element.

Quick Links

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL