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Customer experience | Sales, Customer Insights,...
Suggested Answer

Build a Segment of Contacts without Leads

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Is there a way to build a segment of Contacts who do not have Leads?  I cannot use the Originating Lead field as most Contacts were not created from a Lead record.  They were brought in from another system or created manually. 

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  • Suggested answer
    Petit Hibou Profile Picture
    on at

    Hi Stephani,

    not sure if that helps but what if you first create a query block for all active contacts and use "but not" operator to link another query block for those contacts that have "originating lead" field not empty (to remove them)? Thus you will have a segment of all contacts that don't have leads (at least in Marketing)

    Br

    Elena

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