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Will new e-mail template designer replace the previous one in the foreseeable future?

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Posted on by SimoneZink

Via Customer Service a new E-mail Template Designer has been introduced:
How to enable the enhanced email template in Power Apps - Power Apps | Microsoft Learn
Customize an email template using the enhanced template editor - Power Apps | Microsoft Learn

If the Customer Service Subscription is present and the enhanced email Template enabled, it affects all apps in the environment, i.e. I can also work only with the new mail template designer in Sales. Does anyone know if there are plans to replace the previous Template Designer with the new one everywhere? In any case, the cumbersome activation speaks for a longer transition period, doesn't it?

I'm asking, as our customers would rather stay with the older version as it is easier to use for sales persons, just sending of a quick bulk emailing now and then :-).

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Leah Ju Microsoft Employee on at

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Hi Partner，

It is inevitable that new features will replace previous ones.

But Microsoft hasn't officially abandoned the original, and it's still available currently.

As the documentation you provided says, you can turn off new email template designer for a specific app and use previous features in that app:

Refer to the following link to know how to disable the option for a specific app:

https://learn.microsoft.com/en-us/power-apps/user/cs-email-template-builder#disable-the-enhanced-email-template-editor-for-an-app

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah

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Leah Ju Microsoft Employee on at

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Hi SimoneZink,

Has the issue been resolved?

Have there been any updates? Please feel free to ask me any questions you may have!
If it has been resolved, can you mark the response as an answer?

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