Microsoft Dynamics GP 2013 standard check cash receipt doesn't appear in the bank deposit for then doing reconciliation

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Posted on by TWC

When we do a cash receipt selecting the Payment Method - Credit card the module automatically changes the Credit Card ID to Standard Check and then proceeds to not pop up in the bank deposit table. Which then leads to not being able to reconcile. What's odd is the cash receipt when done with other credit card payment same day, same customer card, will specify VISA / Mastercard it will show up in the bank deposit module. It's random that a cash receipt will change the Credit Card ID to STANDARD CHECK and not show up in the bank deposit transactions. Could this be a glitch or something we're doing wrong in the cash receipt?

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Microsoft Dynamics GP

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Hokuminaria 2,950 on at

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RE: Microsoft Dynamics GP 2013 standard check cash receipt doesn't appear in the bank deposit for then doing reconciliation

Hello TWC,

I would check what is assigned to the Customer for the Credit Card.

Sales >> Cards >> Customer >> Select the Customer >> click the Options button.

For the Credit Card ID field, is this set to STANDARD CHECK? I assume this is as when you change the type to Credit Card, it will pull what is assigned to the Customer the Cash Receipt is being created for.

If you see the incorrect CC here, test changing it and create a new Cash Receipt to see if it now defaults in correctly.

I hope this helps!

Brandon Jarrett | Microsoft Support Engineer.