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Finance | Project Operations, Human Resources, ...
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Electronic reporting output not delivered to print destination

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Posted on by 13
Hallo,
 
I am experiencing a problem with my electronic reporting documents not being delivered to their destination. I get no error message or anything of sort. 

And before people start telling me to active draft or complete/publish my documents, this is done already.

What I have found out from various tests is that my problem is related to the destination itself. I have done a similar setup in different tenants without problems.
 
what i discovered is that when I select my document type to be "Print management" it does not generate any output whatsoever. I wanna use this document type to be able to have more control with what happens on my destinations.


If I however switch the Documnet type to "Any" i get my document printed to their respective destination.


Pay no attention to the fact that the Email has no setting, as both destinations is facing the issue.

I hope that someone has faced a similar issue and was able to fix it, I have spent countless of hours looking into this particular issue, which is specific to this tenant.
I have the same question (0)
  • Arcadi  Profile Picture
    788 on at
    Electronic reporting output not delivered to print destination
    We had the same problem, make sure you have the feature "Allow to set up ER destinations per print management item" and all of "Allow ER destinations adjustment at runtime" and "Route output of PM reports based on ER destinations that are user action specific (wave 1)". also don't configure destinations from ER Workspace, instead do it from print management:

  • Adis Profile Picture
    5,652 Super User 2025 Season 2 on at
    Electronic reporting output not delivered to print destination
    Hey,
     
    In order to analyse the problem more in detail, does it work when deselecting "Convert to PDF"? There are some limitations to the PDF conversion:
     
     
    Kind regards, Adis

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