Hello all. We have been having a lot of issues with GP lately. Mostly it involves stuck processes. We constantly have to end task to get out of GP and we have processes that don't finish.
Our vendor keeps saying that the GP client appears to not finish loading on client PC's which causes other processes to hang up. They think there is a performance issue with our GP server, but we just don't see it. We tested the network performance with iperf and it was fine. We are now starting to monitor CPU usage. We only have 5 users and it is rare that more than 2-3 users are using GP at the same time. Our server is a VM with 4 cores running SQL 2016. We recently updated SQL to the latest SP and CU and doubled the server RAM to 32GB. The user end points are a mix of VM's, modern laptops (wired connections) and modern desktops. We have a fast network with minimal latency.
Has anyone else seen issues like this? It of course has always happened on occasion. It seemed like late last year it was happening more often, and since we updated GP to the latest 2018 version in January, it happens all the time.
Thanks.