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Service | Customer Service, Contact Center, Fie...
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Deep linking url for Field Service (Dynamics 365) mobile app

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Posted on by 5

I’m trying to create a deep link to navigate Field Service (Dynamics 365) mobile app. Please let me know deep linking url for open the Field Service app and navigate to the record

Also Are there any ways to populate some filed values with deep link parameters

Thank you

I have the same question (0)
  • Pankaj Gogoi Profile Picture
    3,177 on at

    Hi Nilanka,

    Please check out this article.

    https://docs.microsoft.com/en-us/dynamics365/field-service/mobile-deeplink

    Best Regards

    PG

  • Suggested answer
    protc Profile Picture
    on at

    Hi,

    Thank you for your query, please check out the article

    docs.microsoft.com/.../mobile-deeplink

  • Nilanka Profile Picture
    5 on at

    Thank you for reply,


    I tried to from “fsmobile://open?jsbridge;msdyn_workorder;94EFA2A3-2F0F-4F30-8E76-CB35B35A59CA” url. but I’m unable to open "Field Service (Dynamics 365) mobile" app.

    Also, I try to navigate Field Service (Dynamics 365) mobile” app from Xamarin, then it’s gave me the following error

    pastedimage1597022116153v1.png


    Then I install the “Field Service Mobile” app and open it from that url, "Field Service Mobile" app was opened from that deep link url.


    I tested this 2 months before. At that time
    “Field Service Mobile” was opened by “mobilecrm://open?jsbridge;”
    “Field Service (Dynamics 365) mobile” was opened by “fsmobile://open?jsbridge;”


    Now
    “Field Service Mobile” is open by “fsmobile://open?jsbridge;”
    Both deep linking url are not working with “Field Service (Dynamics 365) mobile” app

    Any idea?

  • Pankaj Gogoi Profile Picture
    3,177 on at

    Hi Nilanka,

    Can you try opening the url without jsbridge.

    Please see if this helps.

    https://github.com/MicrosoftDocs/dynamics-365-customer-engagement/issues/1777

    Best Regards

    PG

  • Nilanka Profile Picture
    5 on at

    Thank you for your reply

    Yes PG,

    I have tried that too.

    Without “jsbridge”, deep link is working fine for “Field Service Mobile” app.

    it will open the “Field Service Mobile” app and navigate to the work order current record. if I user “jsbridge”, it just opens the “Field Service Mobile” app only.

    Still I couldn’t find the way to implement deep linking for “Field Service (Dynamics 365) mobile” app

    Thank you.

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