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Customer experience | Sales, Customer Insights,...
Suggested Answer

Changing from address for emails after setting new default marketing email address in default settings

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Hello,

we had created some emails and used the from address which was provided by Microsoft, something like abc@unq567896.dyn365mktg.com (which was automatically created and used).

Then later, we autheticated our domain for sending mails, and this address is now set in the default marketing setting as default from address.

When clicking in existing emails, there is still abc@unq567896.dyn365mktg.com. Is there a way to automatically change it to the new autheticated from address?

We have 100 mails and it would be tedious to change every email one by one.

Thank you!

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Deniz Kilic,

    You could change the default sending domian here:

    pastedimage1664527934483v1.png

  • Deniz Kilic Profile Picture
    on at

    Hi Steve,

    yes, but the from address from the already created emails remain the same.

    Or do they change also? I´m not seeing that the already created email from addresses are changing.

    Thanks!

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