Share
Report
60Hi friends,
I have setup Retail Enterprise POS on the AX2012 R3 CU13 vanila environment.
I have created the Retail store, Register and also assign the worker(000160) and assign the POS permission , I have also added the screen layout id for the same worker/staff and also provided the same in the store level also.
I have also ran the Schedule jobs(1060,1070,1090,1110..etc) and i can also see Applied status in download session.
Now i have launch the AX Retail POS application, and provide id as 000160 and provide the password and click OK button the POS keypad, it is throwing the error message as "Operator ID is not valid".
Here are the trouble shooting steps followed.
1. I have open the .rpt files of staff, channel configuration and also global configuration using ddview tool and check the storeid/registerid, staff id too. All are present
2. I have also check the ax.retailstafftable, ax.retailtillayoutstaff,retailterminaltable too. in all the tables details are available.
4. I have also verified the eventviewer log also. No much information related to POS is there.
3. When i check the POS.EXE_00 log file and found the below message
ETraceEvent xmlns="">schemas.microsoft.com/.../E2ETraceEvent"><System xmlns="">schemas.microsoft.com/.../Type><SubType Name="Warning">0</SubType><Level>4</Level><TimeCreated SystemTime="2020-07-29T18:14:05.1958167Z" /><Source Name="RetailNetTracer" /><Correlation ActivityID="{617221b7-5371-4428-a876-0b90d677b339}" /><Execution ProcessName="POS" ProcessID="6388" ThreadID="1" /><Channel/><Computer>AUMCPSVDAXREP01</Computer></System><ApplicationData>L5300Terminal -Unable to create FPE COM object - make sure it is installed: Retrieving the COM class factory for component with CLSID {97D4B07E-6A78-11D5-95B0-0008C7E92339} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).<System.Diagnostics xmlns="">schemas.microsoft.com/.../E2ETraceEvent><E2ETraceEvent xmlns="">schemas.microsoft.com/.../E2ETraceEvent"><System xmlns="">schemas.microsoft.com/.../Type><SubType Name="Error">0</SubType><Level>2</Level><TimeCreated SystemTime="2020-07-29T18:14:08.2456166Z" /><Source Name="RetailNetTracer" /><Correlation ActivityID="{617221b7-5371-4428-a876-0b90d677b339}" /><Execution ProcessName="POS" ProcessID="6388" ThreadID="1" /><Channel/><Computer>AUMCPSVDAXREP01</Computer></System><ApplicationData>On-screen keyboard is not available. COM interface IInputPanelConfiguration is not registered. Most commonly seen on Windows Server machines without the Desktop Experience installed.System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {2853ADD3-F096-4C63-A78F-7FA3EA837FB7} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
 at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
 at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
 at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
 at System.Activator.CreateInstance(Type type, Boolean nonPublic)
 at System.Activator.CreateInstance(Type type)
 at LSRetailPosis.POS.frmMain.OnLoad(EventArgs e)<System.Diagnostics xmlns="">schemas.microsoft.com/.../E2ETraceEvent>
Can some one help on this.
All responses (
Answers (
