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Service | Customer Service, Contact Center, Fie...
Answered

Can't add border to image in KB Article

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Posted on by 479

Hi,

Hoping you can help with this one.

When I try to insert an image into a Knowledgebase article. There is no option to add a Border.I can change the width, height and alignment, but I cant seem to add a Border.

Is this expected behaviour? I am the System Admin so shouldnt be an issue with permissions.

Thanks

Ted

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  • Verified answer
    Community Member Profile Picture
    on at

    Hi TedW,

    You could switch to HTML. Then find your image and add the border style:

    pastedimage1638239421117v1.png

    Result:

    pastedimage1638239483930v2.png

  • TedW Profile Picture
    479 on at

    Hi Steve,

    Thanks for the suggestion. That has worked for me. Did Microsoft remove this functionality? It definitely used to be an option to edit the border from the image.

    Thanks

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