web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Search for large files

(0) ShareShare
ReportReport
Posted on by 17

Hi everyone.

Hope you can help me with this.

Where can I find large files? I want to delete large files that are attachet in emails (both incoming and sent emails).

So if I can find the email by searching in advanced find, it would be helpful. 
Now I only have a "file-view", but I can´t see the email or which entity the file is stored in.

With regards,

Pernilla Björkholmen

I have the same question (0)
  • Pernilla B Profile Picture
    17 on at
    RE: Search for large files

    Hi Leah,

    thank you, that solved my question :)

  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    RE: Search for large files

    Hi Pernilla,

    There is an entity named Attachment, which stores files that are attached in emails.

    pastedimage1676340531818v4.png

    In advanced find, we can't search attachment entity in look for list, so we can't mass delete only an email’s attachment.

    However, many organizations choose to periodically mass delete the emails containing attachments.

    https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/dn683569(v=crm.8)#method-3-remove-email-attachments-using-advanced-find 

    1. Choose Advanced Find.

    2. In the Look for list, select Email Messages.

    3. In the search criteria area, add criteria similar to the following:

    4. Email Attachments (Item) 5. File Size (Bytes) – Is Greater Than - In the text box, type a byte value, such as 5000.

    pastedimage1676340237393v2.png

    6. Choose Results.

    7. Now you will now have a list of email messages that have attachments that are larger than ‘X’ bytes.

    --You can delete these emails, all files that are attached in the email will be deleted automatically at the same time.

    pastedimage1676340289568v3.png

    If you don't want to delete emails, you need review and open these emails, then delete attached attachments on email form.

     pastedimage1676340704350v5.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 141

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 132

#3
DAnny3211 Profile Picture

DAnny3211 130

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans