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Customer experience | Sales, Customer Insights,...
Answered

Search for large files

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Posted on by 8

Hi everyone.

Hope you can help me with this.

Where can I find large files? I want to delete large files that are attachet in emails (both incoming and sent emails).

So if I can find the email by searching in advanced find, it would be helpful. 
Now I only have a "file-view", but I can´t see the email or which entity the file is stored in.

With regards,

Pernilla Björkholmen

  • Pernilla B Profile Picture
    Pernilla B 8 on at
    RE: Search for large files

    Hi Leah,

    thank you, that solved my question :)

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Search for large files

    Hi Pernilla,

    There is an entity named Attachment, which stores files that are attached in emails.

    pastedimage1676340531818v4.png

    In advanced find, we can't search attachment entity in look for list, so we can't mass delete only an email’s attachment.

    However, many organizations choose to periodically mass delete the emails containing attachments.

    https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/dn683569(v=crm.8)#method-3-remove-email-attachments-using-advanced-find 

    1. Choose Advanced Find.

    2. In the Look for list, select Email Messages.

    3. In the search criteria area, add criteria similar to the following:

    4. Email Attachments (Item) 5. File Size (Bytes) – Is Greater Than - In the text box, type a byte value, such as 5000.

    pastedimage1676340237393v2.png

    6. Choose Results.

    7. Now you will now have a list of email messages that have attachments that are larger than ‘X’ bytes.

    --You can delete these emails, all files that are attached in the email will be deleted automatically at the same time.

    pastedimage1676340289568v3.png

    If you don't want to delete emails, you need review and open these emails, then delete attached attachments on email form.

     pastedimage1676340704350v5.png

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