Hi,
I have a scenario where we have added Work Order Products to a Work Order which have been passed through integration to an external system. (Product Code,Used Qty,Total Amount)
Legitimately, later in the process it is determined that these were the incorrect products for billing and so we need to send another record through the integration to Credit these products on the external system and add the new 'correct' ones in D365. (to pass though the integration)
However, OOB the Total Amount field will not calculate a negative value and the only way the external system has of crediting these is by receiving a negative qty and a negative amount.
Any help appreciated.